vTiger
vTiger CRM is an Open Source program suitable for
small and medium business. With vTiger you can manage your company wide CRM
and Inventory Management activities effectively, including sales force and
marketing automation, customer support and service, and procurement. In vTiger there are
many tools and add-ons that will assist you in enhancing your organization's
business productivity. Some of them are MS Outlook, MS Office and Thunderbird
integration, Customer Portal, RSS and others. You will find information about
vTiger features.
vTiger Advantages
Being extremely easy to use is perhaps one of the most
important advantages of vTiger. Compared to Sugar Suite, vTiger loads
faster. vTiger's user interface is more intuitive and easier to use. The
necessary software, such as Apache, MySQL, and PHP are integrated, and
executables are made available both for Windows and Linux operating systems.
The vTiger software provides Open Source add-ons. The Software is
FREE and does not require any investment. It allows
pre-sales and post-sales activities be integrated in a single application and
provides rich user-experience with product customization and excellent customer
support.
vTiger Disadvantages
vTiger's installation is somewhat tricky, e.g. because
vTiger cannot populate its database during installation, and may require
additional file changes in order to be completed successfully. Another
disadvantage of vTiger versions 4.x is that, similar to SugarCRM's upgrade
issues, the upgrade process of vTiger also times out causing the upgrade to
fail. In the new 5.x releases this problem has been fixed.